Returns & Exchanges

At Freckled Poppy, we want you to love your new style, which is why we offer a 14-day return window for store credit on eligible items. Please ensure all returned pieces are in their original, unwashed condition with tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include your original packing slip inside the package.

3

Drop Off Package

Securely pack your items and drop them off at any authorized carrier location within 3 days of receiving your return label.

4

Receive Store Credit

After our warehouse team inspects your return, we will issue a digital gift card to your email for the full value of the returned goods.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing