Frequently Asked Questions

Everything you need to know about your Freckled Poppy shopping experience.

When will my order ship?

We pride ourselves on lightning-fast shipping! Most orders are processed and dispatched from our warehouse within 1-2 business days.

What is your return policy?

We want you to love your fit! We accept returns for store credit within 14 days of delivery, provided items are unworn, unwashed, and have all original tags attached.

How do I find the right size?

Each product page features a detailed fit video and sizing chart. Since we carry various boutique labels, we recommend watching the fit video for the most accurate sizing advice.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times for international orders will be calculated at checkout.

Can I change or cancel my order after it's placed?

Because we process orders so quickly, we are unable to make changes or cancellations once an order has been submitted. Please double-check your cart and address before finalizing.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible payment options through Sezzle and Afterpay so you can shop now and pay later.